This Privacy Notice for DailyDoll.Shop (“Company”, “we”, “us”, or “our”) explains how we collect, use, store, disclose, and protect your personal information when you use our website, marketplace, products, and related services (“Services”).

This Privacy Notice applies when you:

visit our website at https://dailydoll.shop or any website that links to this Privacy Notice;
create an account, buy or sell products, contact us, or use our marketplace services;
interact with us in connection with sales, marketing, support, events, or other related activities.

If you do not agree with this Privacy Notice, please do not use our Services. If you have any questions, contact us at [email protected].

Summary of Key Points

What personal information do we collect?
We collect personal information that you provide to us, information generated through your use of our Services, and limited information received from service providers, sellers, payment processors, delivery partners, hosting providers, analytics tools, and fraud-prevention services where necessary to operate the marketplace.

Do we collect sensitive personal information?
We do not intentionally collect sensitive personal information unless it is required by law, necessary for verification, fraud prevention, compliance, or voluntarily provided by you.

Do we sell personal information?
We do not sell personal information for money. Where applicable law defines certain advertising or analytics activities as “sharing” or “selling”, you may have the right to opt out.

How do we use your information?
We use your information to provide and improve the Services, manage accounts, process orders and payments, support buyers and sellers, prevent fraud, comply with legal obligations, and communicate with you.

How do we protect your information?
We use technical and organisational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure.

What are your rights?
Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, request portability, withdraw consent, or opt out of certain processing activities.

How can you exercise your rights?
You may contact us at [email protected] with the subject line “Privacy Request”.

What Information Do We Collect?
How Do We Process Your Information?
What Legal Bases Do We Rely On?
When and With Whom Do We Share Your Information?
Cookies and Tracking Technologies
International Data Transfers
How Long Do We Keep Your Information?
How Do We Keep Your Information Safe?
Do We Collect Information From Minors?
Your Privacy Rights
Do-Not-Track and Global Privacy Controls
California Privacy Rights
Updates to This Notice
How to Contact Us
How to Review, Update, or Delete Your Data

1. What Information Do We Collect?

Personal information you provide to us

We collect personal information that you voluntarily provide when you register, create a seller or buyer account, place an order, list products, contact support, subscribe to communications, participate in activities, or otherwise interact with our Services.

This may include:

name and surname;
email address;
phone number;
username and password;
billing and shipping address;
shop name and seller profile information;
order, purchase, and transaction details;
support messages and correspondence;
information needed for seller verification, tax, payout, fraud-prevention, or legal compliance.

Payment information

Payments on DailyDoll.Shop may be processed through third-party payment providers such as PayPal, Stripe, banks, or other payment partners. We do not store full credit card numbers or card security codes on our servers. Payment information is processed by certified payment providers according to their own security and privacy practices.

We may receive limited payment-related information, such as transaction status, payment confirmation, payment method type, billing details, refund status, chargeback information, and payout information, where necessary to process orders, manage disputes, prevent fraud, and comply with legal obligations.

Marketplace information

Because DailyDoll.Shop is a marketplace, we may process information relating to buyers, sellers, products, orders, shipping, refunds, disputes, seller verification, payouts, and marketplace compliance.

For orders involving independent sellers, certain buyer information, such as name, shipping address, order details, and contact information where necessary, may be shared with the seller to fulfil the order.

Information collected automatically

When you use our Services, we may automatically collect certain technical and usage information, including:

IP address;
browser and device information;
operating system;
log files;
pages viewed and actions taken;
approximate location derived from IP address;
cookie and tracking technology data, subject to your choices and applicable law.

This information helps us operate the Services, maintain security, prevent fraud, improve performance, and understand how users interact with the platform.

2. How Do We Process Your Information?

We process personal information for the following purposes:

to create, authenticate, and manage user accounts;
to operate the marketplace and provide our Services;
to process purchases, payments, refunds, chargebacks, and payouts;
to fulfil orders, arrange delivery, and provide order updates;
to enable communication between buyers, sellers, and support where necessary;
to provide customer support and respond to requests;
to manage seller verification, compliance, and marketplace safety;
to detect, investigate, and prevent fraud, abuse, security incidents, and prohibited activity;
to send service-related messages, account notifications, order updates, and policy notices;
to send marketing communications where permitted by law and subject to consent or opt-out rights;
to improve, personalise, and develop our Services;
to comply with tax, accounting, consumer protection, anti-fraud, sanctions, regulatory, and legal obligations;
to establish, exercise, or defend legal claims.

3. What Legal Bases Do We Rely On?

If you are located in the European Economic Area, the United Kingdom, Switzerland, or another jurisdiction requiring a legal basis for processing, we rely on one or more of the following legal bases:

Performance of a contract: to provide the Services, manage accounts, process orders, payments, deliveries, refunds, and seller services.
Legal obligations: to comply with tax, accounting, consumer protection, anti-fraud, regulatory, and lawful authority requests.
Legitimate interests: to protect the platform, prevent fraud, improve the Services, provide support, enforce our policies, and maintain marketplace integrity, provided these interests are not overridden by your rights.
Consent: where required for marketing communications, non-essential cookies, certain analytics, or other processing activities that require consent.
Vital interests: where necessary to protect the life, safety, or vital interests of a person.
Legal claims: where necessary to establish, exercise, or defend legal claims.

You may withdraw consent at any time where processing is based on consent. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

4. When and With Whom Do We Share Your Information?

We may share personal information only where necessary and lawful, including with:

Independent marketplace sellers: to fulfil orders, arrange shipping, communicate about purchases, process returns, or resolve order issues.
Payment processors and financial providers: such as PayPal, Stripe, banks, and payout providers.
Delivery and courier partners: to ship orders and provide tracking.
Hosting, cloud, IT, and security providers: to operate and protect the Services.
Fraud-prevention and compliance providers: to detect risk, verify accounts, prevent abuse, and comply with applicable laws.
Email, communication, and support tools: to send service messages and provide customer support.
Analytics and advertising providers: subject to applicable consent and opt-out requirements.
Professional advisers: including lawyers, accountants, auditors, and insurers.
Authorities, courts, regulators, or law enforcement: where required by law or valid legal process.
Business transfer parties: in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar transaction.

We require service providers that process personal information on our behalf to use appropriate contractual, confidentiality, security, and data-protection safeguards.

We do not sell your personal information for monetary compensation.

5. Cookies and Tracking Technologies

We may use cookies, pixels, web beacons, tags, scripts, and similar technologies to operate the website, remember preferences, improve performance, understand user activity, prevent fraud, and support marketing or analytics where permitted.

In the EEA, UK, and other jurisdictions requiring consent, we use non-essential cookies only with your consent. You can manage or withdraw cookie consent at any time through our cookie settings where available.

More information is available in our Cookie Policy: https://dailydoll.shop/cookie-policy/.

6. International Data Transfers

DailyDoll.Shop operates internationally. Your personal information may be transferred to, stored in, or processed in countries other than your country of residence, including countries that may not provide the same level of data protection.

Where required by applicable law, we use appropriate safeguards for international transfers, such as Standard Contractual Clauses, data-processing agreements, adequacy decisions, or other lawful transfer mechanisms.

7. How Long Do We Keep Your Information?

We keep personal information only for as long as necessary for the purposes described in this Privacy Notice, unless a longer retention period is required or permitted by law.

Retention periods may depend on the type of data and the purpose of processing. For example:

account information is generally retained while your account remains active;
transaction, order, tax, and accounting records may be retained for 6 to 10 years, depending on applicable legal requirements;
support correspondence may be retained for a reasonable period after resolution;
marketing data is retained until you unsubscribe, withdraw consent, or request deletion, unless another lawful basis applies;
security and fraud-prevention records may be retained where necessary to protect the platform and comply with legal obligations.

When personal information is no longer needed, we will delete, anonymise, or securely isolate it from further active processing, unless retention is required by law or for legitimate legal purposes.

8. How Do We Keep Your Information Safe?

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

These measures may include:

encryption in transit where appropriate;
access controls and least-privilege access;
secure account authentication practices;
regular backups;
security monitoring;
fraud-prevention controls;
incident-response procedures;
employee and contractor confidentiality obligations.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You use the Services at your own risk and should access them only from a secure environment.

9. Do We Collect Information From Minors?

Our Services are intended for users who are at least 18 years old or have reached the age of legal majority in their jurisdiction.

We do not knowingly collect personal information from children under 13 years of age and do not knowingly direct our Services to children under 13. If we learn that we have collected personal information from a child under 13 without legally valid parental consent, we will take reasonable steps to delete such information.

Users aged 13 to 17 may use the Services only with the permission and direct supervision of a parent or legal guardian, where permitted by applicable law. Any account used by a minor must be controlled by the parent or legal guardian, who is responsible for all activity on the account.

If you believe that a minor has provided us with personal information in violation of this Privacy Notice, please contact us at [email protected].

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

request access to your personal information;
request correction of inaccurate or incomplete information;
request deletion of personal information;
request restriction of processing;
object to certain processing activities;
request data portability;
withdraw consent where processing is based on consent;
opt out of marketing communications;
opt out of certain sale, sharing, targeted advertising, or profiling activities where applicable;
lodge a complaint with a data-protection authority.

To exercise your rights, contact us at [email protected] with the subject line “Privacy Request”.

We may need to verify your identity before processing your request. We will respond within the timeframe required by applicable law.

If you are located in the EEA, UK, or Switzerland, you also have the right to lodge a complaint with your local supervisory authority.

11. Do-Not-Track and Global Privacy Controls

Some browsers include a “Do Not Track” signal. Because there is no universally accepted standard for responding to Do-Not-Track signals, we do not currently respond to them in a uniform way.

Where required by applicable law, we will honour legally recognised opt-out preference signals, such as Global Privacy Control, for applicable activities such as sale or sharing of personal information or targeted advertising.

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”).

Categories of personal information we may collect

Category	Examples	Collected
A. Identifiers	Name, alias, postal address, email address, phone number, account name, IP address, online identifier	Yes
B. California customer records information	Name, contact details, billing information, payment-related information	Yes
C. Protected classification characteristics	Information such as age, where required for legal eligibility or compliance	Limited, if applicable
D. Commercial information	Orders, purchases, transaction history, products viewed or purchased	Yes
E. Biometric information	Fingerprints, faceprints, voiceprints	No
F. Internet or network activity	Log data, device information, browsing activity on our Services, interactions with pages and features	Yes
G. Geolocation data	Approximate location derived from IP address	Limited
H. Audio, electronic, visual, or similar information	Support attachments, images uploaded by users, communications where voluntarily provided	Limited, if provided
I. Professional or employment-related information	Business or seller profile information where provided by sellers	Limited
J. Education information	Student records	No
K. Inferences	Preferences or interests derived from marketplace activity	Limited
L. Sensitive personal information	Government IDs, financial account information, precise geolocation, race, religion, health data, etc.	Only where necessary for verification, legal compliance, fraud prevention, or voluntarily provided

Sources of personal information

We may collect personal information directly from you, automatically through your use of the Services, from marketplace sellers or buyers in connection with orders, and from service providers such as payment processors, fraud-prevention providers, shipping providers, analytics tools, and support systems.

Purposes of collection and use

We use personal information for the business and commercial purposes described in this Privacy Notice, including providing the Services, processing orders, supporting users, preventing fraud, complying with law, and improving the platform.

Disclosure of personal information

We may disclose personal information to service providers, contractors, sellers, payment processors, delivery partners, fraud-prevention providers, professional advisers, and authorities as described above.

Sale or sharing of personal information

We do not sell personal information for monetary compensation. However, some analytics, advertising, or tracking technologies may be considered “sharing” or “selling” under California law. Where applicable, California residents may opt out of such sharing or sale.

Your California rights

California residents may have the right to:

know what personal information we collect, use, disclose, sell, or share;
access personal information;
delete personal information, subject to exceptions;
correct inaccurate personal information;
opt out of sale or sharing of personal information;
limit use and disclosure of sensitive personal information where applicable;
not be discriminated against for exercising privacy rights.

To exercise your California privacy rights, contact us at [email protected] with the subject line “California Privacy Request”.

You may use an authorised agent to submit a request on your behalf. We may require proof that the agent is authorised and may also require you to verify your identity directly with us.

We will not discriminate against you for exercising your privacy rights.

13. Updates to This Notice

We may update this Privacy Notice from time to time to reflect changes in our practices, legal requirements, technologies, or Services.

The updated version will be identified by the “Last Updated” date. If we make material changes, we may notify you by posting a notice on our website, sending an email, or using another appropriate method. Where required by law, we will request renewed consent.

14. How to Contact Us

If you have questions, comments, or requests regarding this Privacy Notice or your personal information, please contact us:

DailyDoll.Shop
Email: [email protected]
Subject line for privacy requests: Privacy Request

15. How to Review, Update, or Delete Your Data

You may review or update certain account information by logging into your account settings.

You may request access, correction, deletion, restriction, portability, or other privacy rights by contacting us at [email protected].

Before fulfilling your request, we may verify your identity and authority to make the request. We may retain certain information where required or permitted by law, including for tax, accounting, fraud prevention, dispute resolution, security, legal compliance, or enforcement of our Terms.

Last Updated: 11-05-2026

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