Normative request

 

Regulatory authorities, supervisory bodies, and other competent government officials (“Regulators”) may, in accordance with applicable law, submit formal legal or regulatory requests to DailyDoll Shop. These requests may concern:

  • removal or restriction of vendor content; and/or
  • disclosure of limited information regarding DailyDoll Shop members, vendors, or transactions.

All such requests are handled in line with:

  • applicable laws and regulations (including EU, UK, US and other relevant jurisdictions),
  • DailyDoll Shop’s Terms of Use, Privacy Policy, and Member Information Policy,
  • obligations arising from cooperation with regulated payment providers such as PayPal and Stripe (e.g., anti-fraud, AML/CFT, sanctions compliance).

1. How Regulators May Contact DailyDoll Shop

Regulators and government officials may submit a formal request by emailing:

[email protected]

The email must be sent from an official government or regulatory domain and include at least:

  • Full name of the requesting officer
  • Official email address
  • Name of the regulatory / government agency
  • Country and legal jurisdiction
  • Description of the legal or regulatory basis for the request
  • Clear description of the requested action (e.g., content removal, information disclosure)
  • Direct URLs to the relevant DailyDoll Shop pages and/or vendor listings
  • Any applicable reference number (case ID, court order, directive, etc.)

DailyDoll Shop may request additional documentation (e.g., a court order, regulatory decision, or warrant) before acting on the request.

All disclosures of personal or transactional data are carried out:

  • only where legally required or legally permitted,
  • in accordance with GDPR, data minimization and purpose limitation principles,
  • with appropriate logging and security safeguards.

2. Misuse of Regulatory Contact Channels

The email address [email protected]
is reserved exclusively for:

  • regulators,
  • law enforcement,
  • supervisory authorities,
  • financial intelligence units,
  • courts and other legally competent bodies.

Misuse of this email address (e.g., by ordinary users, for commercial support, or for abusive/false “regulatory” complaints):

  • is strictly prohibited;
  • may result in internal investigation;
  • may lead to account restrictions or other enforcement measures where abuse is confirmed.

3. Non-Legal and User Support Requests

All non-regulatory or non-legal issues—including:

  • order problems,
  • disputes between buyers and sellers,
  • refund or delivery questions,
  • technical issues with the website,
  • general account or payment questions (including PayPal / Stripe issues)

must be submitted via the standard support channels:

[email protected]

and/or through other official DailyDoll Shop support tools (help center, in-site contact forms, etc., where available).

Requests from DailyDoll Shop members sent to [email protected]
that are not regulatory/legal in nature may be:

  • redirected to the support team, or
  • ignored, if clearly abusive or fraudulent.

 

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