RETURN POLICY

Last updated September 28, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

to the address of the store from which the purchase was made

Attn: Returns

RMA #

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least thirty (30) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned:

     ●     Digital goods, goods made by hand on the order of the client, goods made by hand in a single copy.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

     ●     Return of goods is provided only after agreement with the store from which the goods would be purchased and if this does not contradict the Store’s Return Policy.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

[email protected]

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